Dunbar Plumbing Forums - Northern Kentucky's 1st DIY Plumbing Forum
PLUMBING ANSWERS - SPECIFIC TO FIXTURE => Water Heaters | Tank Water Heaters | Tankless Water Heaters => Topic started by: DUNBAR PLUMBING on December 31, 2009, 11:27:00 PM
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Two days ago we was called out to Hunters Green subdivision in Independence Kentucky to take care of two plumbing fixtures,
a lavatory faucet and a kitchen sink faucet that had little or no hot water. The kitchen sink faucet, which was a kohler
faucet, was leaking down into the cabinet. I told them they could fix it but 2 years and leaking profusely through the
body? ??? ??? Anyway, I reached underneath to see if the valve was clogged up, turned out the valve was barely on.
Problem solved at that point, but when I went to work on the lavatory sink faucet, totally different issue. I removed
the flexible supply line and took the stem out of the angle stop, found long and narrow strips of what is obvious; a
failing dip tube.
I had a hunch this was most likely the issue at hand and the statement, "Our water heater was installed in the early
90's" I knew right there and then that I was dealing with an issue regarding that water heater.
15 years after that product was classified as defective, people "still" dealing with this nonsense. The efficiency of that
water heater has to be atrocious at this point, and there's no way of telling how much that water heater is costing to
operate at this point.
This "mistake" with the choice of these non-metallic tubes inside the water heater has proven itself time and time
over, again and again to be detrimental. Of course, they've resolved the issue with a better product, but the cost
savings they was trying to accomplish with going with something cheaper came at a huge cost.
I fully explained this to the property owner and they believed what I had to say, the proof was what was pulled out
of the supply line when I removed it from the faucet. I truly believe they will not replace that water heater until it
leaks, which there is nothing wrong wtih doing so.
This couple is the parents of a customer I worked for on Christopher Drive in Independence Kentucky earlier in the
summer, and that fellow recommended me. Great chain reaction that always works in the favor of keeping a business
going, along with maintaining our reputation in the plumbing business in the Northern Kentucky Area.
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So did you replace the dip tube and anode rod on the heater
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So did you replace the dip tube and anode rod on the heater
Nope, they wanted me to just get the two faucets working and I told them to either wait till it happens again or wait till that old water heater starts to leak. I did work for their son and his family last year and made a good impression so I believe I'm going to be their plumber from this point on.
That's a good feeling but it might take awhile before they call back again.
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Discussion about a recent water heater replacement involving a defective dip tube. http://dunbarplumbingforums.com/DUNBAR/index.php/topic,154.new.html
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They are going to be happy when the screen on the D/W solinoid plugs up. What fun that is.